Saclà renews its trust in Ceriana: when relationships make the difference.
Since 2021, the collaboration with Saclà has grown year after year, entrusting Ceriana with increasingly significant packaging projects and volumes.
The beginning of the collaboration
Our first contact with Saclà was to resolve an annoying technical problem: the logo printed on the tray-type packaging was always out of alignment and very grainy. Saclà was already using flexographic printing, but the quality was poor. So we developed a pilot sample using our technical expertise and flexo printing technologies to improve the quality of the packaging.
For us, it was a small test, but the result was significant: it led to a long-term collaboration with Saclà.
Why do you like working with Ceriana?
“In terms of responsiveness, the ability to find solutions without increasing product costs, meeting delivery deadlines, and never receiving any non-conformities, this is another important factor for us in building trust.”.
In addition to technique, communication and service are key.
When choosing Ceriana, Saclà also evaluated our processes and quality management by applying the Six Sigma model, which focuses on effectiveness and reducing error rates. Our parameters met expectations thanks to the machinability of our products and the reduction of waste and scrap, which translates into greater guarantees and lower costs for the customer..
What makes the difference, however, is the relationship established, particularly with the back office..
“Having someone who can give me answers very quickly, which is what the company requires, is essential for me. The same goes for meeting deadlines or, where this is not possible, communicating promptly.”
Anna Buzzi, Buyer Saclȧ.
